Online course: Mastering Difficult Conversations
Difficult conversations are part of every nursing career. Whether you’re navigating workplace conflict, providing feedback or supporting patients and families through sensitive situations, effective communication can strengthen relationships and improve outcomes.
About the course
Master Difficult Conversations is a self-paced online course developed by Reimagine Work, a Canadian organization specializing in leadership development, workplace culture and effective communication. Through practical tools and proven strategies, you’ll learn how to approach challenging conversations with confidence, empathy and clarity.
Regular price: US$199
NNPBC member price: Free
What you’ll learn
In this course, you’ll learn how to:
- Turn challenging conversations into productive ones.
- Prepare for difficult conversations with confidence.
- Communicate clearly using the REIMAGINE Framework.
- Strengthen active listening and communication skills.
- Build trust and psychological safety.
Course overview
This online course includes:
- 40 self-paced lessons
- Five learning modules
- Practical activities and reflection exercises
- Downloadable course resources
To view the full course curriculum, instructor information and additional details, visit:
Free access for NNPBC members
Current NNPBC members receive complimentary access to Master Difficult Conversations: The REIMAGINE Framework for Building Strong Teams.
Email membership@nnpbc.com to request access. We’ll send you an access code and instructions on how to enroll in the course.
Not a member yet?
Learn about the benefits of NNPBC membership and join today to access this course and other exclusive professional development opportunities.